Extend TechShield Basic

Add the operational capability you need, when you need it.

Each add-on unlocks a complete TechShield module. Mix focused capabilities with Basic, or move to Pro when the broader platform offers better value.

Module catalogue

Priced around the value and scale of the work.

User-led modules scale with active operators. Device-led modules scale with managed endpoints. Focused workflow modules use a simple workspace price.

Service delivery

Service Desk

Run support with shared queues, ticket ownership, SLAs, worklogs and customer updates.

£59.00 base / month
plus VAT

+ £6.00 per active user

  • Ticketing and queues
  • SLAs and worklogs
  • Service dashboards
per workspace + active service user
Managed devices

Endpoint Management

Bring device inventory, health, alerts, patch visibility and remote operations into TechShield.

£39.00 base / month
plus VAT

+ £1.50 per endpoint

  • Device inventory
  • Monitoring and alerts
  • Patch and BitLocker views
per workspace + managed endpoint
Commercial control

Finance & Billing

Turn contracts, products, time and recurring services into accurate billing and cash visibility.

£49.00 base / month
plus VAT

+ £4.00 per active user

  • Contracts and recurring billing
  • Invoices and purchasing
  • Xero workflows
per workspace + finance user
Customer response

AI Receptionist

Capture, classify and route incoming enquiries so opportunities and urgent work are not missed.

£79.00 base / month
plus VAT
  • Enquiry classification
  • Lead and ticket routing
  • Call outcome tracking
per workspace; telephony usage separate
Risk management

Cyber Security

Manage risks, incidents, evidence, vulnerabilities and Cyber Essentials activity in one place.

£49.00 base / month
plus VAT

+ £1.00 per endpoint

  • Risk and incident registers
  • Evidence and remediation
  • Vulnerability workbench
per workspace + monitored endpoint
Productivity

Automation

Automate repeatable operational work with approvals, schedules and a controlled script library.

£39.00 base / month
plus VAT
  • Scheduled workflows
  • Approval controls
  • Automation run history
per workspace
Implementation

Client Onboarding

Move new customers from signed agreement to live service through a consistent delivery process.

£29.00 base / month
plus VAT
  • Structured intake
  • Generated tasks
  • Contracted service handoff
per workspace
Connected operations

Platform & Integrations

Connect supplier, accounting and productivity systems with reporting, agreements and feedback tools.

£39.00 base / month
plus VAT
  • Integrations centre
  • Reports and agreements
  • CSAT and operational feedback
per workspace

Build your configuration

See the monthly value before you speak to sales.

Select the modules, team size and endpoint estate. We will confirm the final scope and activation date before anything is added to your subscription.

Choose add-ons
Estimated add-ons£0.00 per month, plus VAT